Florence Nightingale Foundation logo

Guoman Tower, London

3rd February 2017

In It Together: Connections, Networks and Alliances

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  • Feedback

    "I think this was the best conference I've ever attended and certainly the most inspiring and positive event I can remember"

    "The best FNF conference we have been to - the venue worked well, the presentations were good and the networking opportunities excellent. Thank you."

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Building on the success of previous years, the seventh Florence Nightingale Foundation Annual Conference took place on 3rd February 2017 at the Guoman Tower hotel in London.

The Conference was aimed at all nurses, midwives and healthcare professionals, across all aspects of healthcare delivery, seeking to enhance their Continuing Professional Development or Continuing Medical Education.

The one day Healthcare Learning and Development Conference provided delegates with the opportunity to:

  • hear from a range of inspirational, high profile speakers
  • take part in a wide variety of outstanding masterclasses focusing on sharing best practice and practical innovations in Healthcare
  • network with other senior healthcare professionals and leaders in an interactive learning environment

Your Continuing Professional Development (CPD) or Continuing Medical Education (CME)

This conference was developed as a single integrated learning event. Each masterclass programme had clear learning outcomes.

Delegates have access to electronic copies of the presentations and to a structured programme of reflection that can be used for appraisal, re-registration with the Nursing and Midwifery Council or Health Professions Council or for Accreditation of Prior Learning (APL).

This year we were delighted to confirm the conference had RCN, RCM and RCP accreditation.​


We had a packed plenary programme featuring renowned inspirational speakers from nursing, healthcare and the wider world.

We are delighted to have Jo Malone MBE as our keynote speaker. Jo has been described as an 'English scent maverick' and the woman responsible for creating some of the world's most-loved fragrances. Jo will share her brand building journey, the highs and lows of starting all over again and how she intends to change the way we wear fragrance... for a second time! Delegates are encouraged to use Jo's first rate customer focus as inspiration for outstanding service user care, as well as learn from her entrepreneurship and managerial skills.

We were delighted to have Jo Malone MBE as our keynote speaker. Jo has been described as an 'English scent maverick' and the woman responsible for creating some of the world's most-loved fragrances. Jo shared her brand building journey, the highs and lows of starting all over again and how she intends to change the way we wear fragrance... for a second time! Delegates were encouraged to use Jo's first rate customer focus as inspiration for outstanding service user care, as well as learn from her entrepreneurship and managerial skills.

We were also very pleased to feature inspirational speaker, Catrin Pugh. Many days of our working week can seem challenging as we strive to deliver quality care. What inspires us to keep doing what we do in support of patients and families? Catrin had her life and ambition interrupted but he picks herself up every day. This exceptional lecture, enabled delegates to connect with a powerful story of courage and endeavour to remind themselves why you get up every day to do what you do.

We were delighted that Jonathan Lewis delivered the first plenary session of the afternoon. Jonathan is a RADA in Business tutor and a highly trained voice, speech & presentation skills professional with extensive experience in executive level coaching worldwide. Jonathan provided advice on finding your own voice in the workplace.

Denise Chaffer, Director of Safety, Learning and People at the NHS Litigation Authority delivered a session based on her recent book release 'Effective Leadership, A Cure for the NHS?' which draws on the personal experiences of a range senior health care leaders.

Finally, from the main stage, we were very pleased that Dionne Levy, Nursing Times Rising Star Award Winner 2016, shared her inspirational and personal story of service transformation.

As well as our plenary agenda we had a packed Masterclass programme, enabling delegates to tailor their conference experience. You can see all details of what was on offer across the two Masterclass sessions below.


There are two opportunities within the conference to attend practical masterclass sessions, one session before and then after lunch.


  • Understanding and managing pain in clinical practice


    Nurses and Midwives of all grades, encounter people in pain in their daily practice no matter which speciality or clinical setting they work in. A striking feature of Dame Cicely Saunders’ early work (the founder of the modern hospice movement and former nurse), was its articulation of the relationship between all dimensions of the pain experience; the concept of ‘total pain’, which was taken to include physical symptoms, mental distress, social problems and emotional difficulties. This multi-dimensional pain experience means that the assessment, treatment and management of pain can be a significant challenge in clinical practice. This is especially the case when pain is chronic and by definition, without a cure.

    This Masterclass will consider current theories on the mechanisms of pain, and explain how these generate the bio-psychosocial impact of pain that we see in our patients. We will discuss the evidenced-based assessment and treatment approaches for pain within hospital and community settings, so that attendees feel better equipped to understand why pain affects all aspects of a patients’ life, and what steps they can take to relieve pain in their day to day practice.

    Speakers :

    Professor Candy McCabe PhD RGN, Florence Nightingale Foundation Chair in Clinical Nursing Practice Research at the University of the West of England, Bristol and the Royal United Hospitals Foundation Trust, Bath UK

    Professor Michelle Briggs, Florence Nightingale Foundation Chair in Clinical Nursing Practice Research, Leeds Beckett University

    Professor Bridget Johnston, Florence Nightingale Foundation Chair in Clinical Nursing Practice Research in the College of Medical, Veterinary and Life Sciences, University of Glasgow

  • Staying connected - building alliances


    Whether at the individual patient or broader community level, health and care requires a ‘group’ effort. Excellence however, requires a ‘team’ effort. There is an important difference between a 'group' and a 'team'.

    In a busy day of providing care we can easily become focused on doing the task yet missing the point: to treat and care for our patients and their families. Nurses have the opportunity to be a ‘connector’ in a system ensuring holistic care is given and patients are not placed at risk as their care moves from one professional/team or organisation to another.

    This session gets participants to explore how they can build effective networks that enable strong team working within and across organisations, that in turn makes excellent care a day–to-day reality.

    Speaker :

    Rebecca Myers, Community Staff Nurse and Organisational Development Practitioner

  • Why short cuts and workarounds harm patients and cost lives


    Short cuts are a feature of professional life, yet they are insidious and can quickly evolve to unacceptable ways of working. This masterclass will explore the concepts of violation and migrations in nursing practice/service delivery, highlighting common deviations that undermine quality patient care and increase the potential to avoidable harm. In particular the role of Nurse Leaders will be examined, together with strategies for addressing and affecting safer care.

    Speaker :

    Professor Jane Reid , Clinical Director, Wessex Patient Safety Collaborative / AHSN

  • Capturing the patient voice in research highlighting the example of Looked After Children


    Conducting any qualitative research with children and young people be fraught with ethical and practical challenges. Like most areas of research that aim to analyse patient experience there is a myriad of problems in firstly defining your research questions and then undertaking the long research journey ahead.

    This masterclass will provide an overview of the challenges involved in undertaking qualitative narrative research and how to address them in a practical way:

    • Research with vulnerable groups
    • Consent and ethics
    • Methodology
    • Finding your findings
    • Locating your findings in theory applicable to practice

    Speaker :

    Lin Graham-Ray RN (child), Bsc, MA., Nurse Consultant Looked after Children and Care Leavers, Tavistock and Portman NHS Foundation Trust and University of East London

  • Reverse Mentoring for Equality, Diversity and Inclusion in the NHS


    Reverse mentoring is when a worker in a senior position is mentored by someone in a more junior position than themselves. There is emerging evidence that this innovative form of mentoring can be effective in promoting individual anti-discriminatory practice and organisational culture change in the areas of gender and race equality and can contribute to organisational diversity and inclusion.

    This interactive masterclass explores the use of reverse mentoring as a strategy for improving the capacity and capability of leaders in the UK health sector to be truly inclusive. Participants will also explore how reverse mentoring might raise the confidence and profile of BME staff in their organisations and the contribution this might make to increasing the diversity of the leadership of the sector. The mechanisms, training and development required to set up effective and successful reverse mentoring schemes will be explored.

    Speaker :

    Stacy Johnson, Associate Professor, University of Nottingham, School of Health Sciences

  • CloudStaff: Using technology to share the NHS bank workforce and attract agency workers back to the bank


    Information to follow shortly.

    Speaker :

    Mil Milojevic, Director of Product Management, Allocate Software


  • The CapitalNurse Programme


    The CapitalNurse Programme was formally established in July 2015 as a programme of collective action to secure a sustainable London Nursing Workforce for London. It is collaboration between Directors of Nursing from service providers, HEE in London, NHS England, NHS Improvement, universities education providers. CCGs, trade union and professional organisations.

    We are striving to:

    • Ensure the on-going supply of an appropriately skilled nursing workforce to deliver high quality person-centred health care across the capital
    • Ensure structures and processes are in place to make London an attractive and convenient place for nurses to continue to work; to maximise efficiencies in staff movement across the capital

    The programme has four initial work streams, each with specific objectives:

    Attracting people to nursing in London as a career choice

    • Employability
    • Retention
    • Productivity

    Our goals are:

    • Securing a sustainable workforce for London – the right people, in the right numbers, to become nurses with the right skills, in the right place to deliver high quality care
    • Ensuring patients and populations receive high quality care experience

    CapitalNurse has potential to be the workforce transformation programme for nursing across London, designed and led by London’s nurse leaders working collectively, and a model for use with other parts of the workforce.

    CapitalNurse has the potential to unite London’s nurses and to provide a strong identity and voice for nursing and a vehicle for nursing excellence in the Capital.

    In this Masterclass we will seek to engage others in our work and to share some of our learning and progress to date.

    Speakers :

    Chris Caldwell, Programme Director & Director of Nursing, Tavistock & Portman NHS Foundation Trust

    Lorraine Szeremeta, Deputy Chief Nurse, University College Hospitals NHS Foundation Trust

  • Getting the most out of your clinical workforce - the power of collaboration


    Sharing recent case studies Jay and Maria will show how efficiency savings can be made:
    • Across an organisation using eRostering to best effect
    • By working collaboratively with other organisations.
    • By Using your own systems and the expertise of the NHS Professionals team they will demonstrate how data can be used effectively for workforce planning, risk management and strategic change

    The session will include panel Q&A time

    Speakers :

    Maria Nicholson, Head of Workforce Consultancy, NHS Professionals

    Jay Patel, Regional Director - North West & Midlands, NHS Professionals

  • Creating and motivating great teams


    At the heart of all Salford Royal's Quality Improvement Strategies over the years has been the desire to make fundamental improvements in the quality of care for all patients of Salford. The delivery of these improvements is predicated upon working with our teams at the front line of care, and using established Quality Improvement Methodology to safely test, evaluate and implement changes. This session will review Salford's current QI strategy, different strategies we've used for engaging teams over the years including our newly formed Integrated Care Organisation, as well as maintaining team work through the tough times.

    Speaker :

    Elaine Inglesby-Burke CBE, Executive Nurse Director and Deputy Chief Executive, Salford Royal NHS Foundation Trust

  • Taking an international look at dementia care


    There are currently 850,000 people living with dementia in the UK, with a worldwide figure of 47.5 million. Dementia is the highest cause of disability and dependency in older people. The condition has a physical, psychological, social and economic impact not only on the person living with dementia, but also on caregivers, families and society. 1 in 4 patients in an acute hospital have some type of dementia whilst in care homes people living with dementia or severe memory problems account for 80% of residents. Scholarships from the Florence Nightingale Foundation have allowed us to visit Australia, the Netherlands , the USA and the UK to view best practice from an international perspective, and have enabled us to share that best practice with colleagues and introduce new ways of working.

    This Masterclass will look at the new knowledge gained through the scholarships, it will explain similarities and differences that we encountered on our travels and will suggest ways of incorporating that new learning into current practice here in the United Kingdom. The aim of the masterclass is to show how small changes can make a big difference to the care of people living with dementia and to demonstrate how Florence Nightingale scholarships benefit patients and scholars

    Speakers :

    Roy Z Tecson, Matron, Continuing Care Facility, Homerton University Hospital NHS Foundation Trust

    Valerie Freestone, Specialist Clinical Dementia Nurse, Cambridge University Hospitals NHS Foundation Trust

  • What helps Health and Social Care integration and the factors for success


    The case for health and social care integration is to provide a joined up system to the benefit of people using services and the public.

    This masterclass will explore the problems with a system that is not joined up across health and social care, it will explore people using services and public perceptions of what good care looks like particularly for older people and people with longer term conditions, and finally make the case for how better integration can genuinely provide long term benefits.

    Speaker :

    Sharon Blackburn CBE, RGN RMN, Policy and Communications Director, National Care Forum

  • Familial Hypercholesterolaemia


    Familial Hypercholesterolaemia (FH) affects up to 1:250 people and can lead to early development of CVD and premature CVD death. Despite this prevalence, awareness of the condition remains poor with approximately 85% of people with FH in the UK still undiagnosed.

    Every nurse will have had contact with someone with undiagnosed FH, however, knowledge and confidence in identifying FH, managing the condition and the cascade testing process is patchy.

    On the back of the increased momentum both nationally and locally for identifying and managing FH, this session will:
    • Provide an update of the British Heart Foundation’s (BHF) funded FH project.
    • Provide an update on the plans for FH from a strategic level.
    • Explore ways that we can raise awareness and improve confidence in identifying and managing people with FH.
    • Examine system levers and barriers that impact on service development and look at how this impacts on a family with FH.

    Speaker :

    Joanne Whitmore, Clinical Lead - Implementation Projects, BHF

Poster Competition

Care improvement projects

We were delighted to be running our Edna Reed care improvement project poster competition this year. Entries were invited from practicing clinical professionals who have projects related to the nursing, midwifery and wider healthcare sector that they would like to share with the other delegates at the 2017 conference on 3rd February. We were particularly keen to see posters of projects that demonstrate a positive impact on the care of users, patients and their families.

Nine posters were shortlisted. They are displayed below and formed part of the exhibition at the conference. The winner was announced at the Gala Dinner.

2017 Poster Competition Winner

Elimination of Hospital Acquired Pressure Ulcers (HAPUs)

Arelen Wellman (Lead)
J Murray, E Green, D Maunder, H Gilbert-Ashur (Project Team)

Click here to view the other shortlisted posters


Please direct all enquiries to Glasgows at the following:

01772 767782


Unit 5 Centurion Court
PR25 3UQ